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Thursday, October 19, 2017

Shuttle Craft: For your safety and convenience it is required that each houseboat be accompanied by a small motorized boat. Renters may supply their own or rent such from Starved Rock Adventures for the length of their trip.  Fishing boatsare available at the special rate of $59 per day.

Cancellation Policy: If you must cancel, notify us in writing at least 45 days prior to your boarding date. Your deposit will be refunded less a facilitating fee ($150 - Captain's Series, $250 - Admiral's Series). Cancellations received less than 45 days prior to scheduled departure are subject to forfeiture of total prepayment. If you must re-schedule your vacation during the same year, there will be a $50 facilitating fee charged up until 45 days prior to your trip. Any rescheduling requests after this time will be treated as a cancellation. We regret that we cannot make exceptions for personal emergencies as a cause for cancellation.

No Pet Policy: We regret that we cannot allow pets aboard our Starved Rock Adventures houseboats.

Orientation: Customer is checked out on all procedures at marina. No special boat license needed, only respect for size of craft, its engines, basic boating rules and common sense. Rentals are limited to adults age 21 and older with valid auto driver's license.

Dangerous Items: No fireworks, weapons or any other dangerous materials are allowed on rental units.

Confirmation Deposit: A deposit is due (see applicable rental rates section for amount) when reservation is made and applies toward rental fee. Full Houseboat payment is required 45 days prior to boarding.

Security Deposit: Prior to boarding a security deposit is due (see applicable rental rates section for amount). Acceptable methods of payment are Mastercard, Visa, Discover, cashier's check or cash. Sorry no personal checks accepted. Refund of deposit is made five days after return of boat in the same condition as checked out.

Acceptable methods of rental payment are cash, money order, personal checks,cashier's check, travelers checks, MasterCard, Discover and VISA. No rebates for late arrival or early returns.

It is agreed that Starved Rock Adventures, Inc. is not responsible for any loss of cruising time due to mechanical failure, weather, river conditions, and personal illness or accidents of renter. Starved Rock Adventures, Inc. reserves the right to limit cruising areas during severe weather or river conditions.